Please refer to the iPhantom™ installation manual which was provided with your iPhantom™ package or simply access it online here.

Before using your iPhantom™ for the first time you must activate it:

1) Follow the installation manual to properly connect your iPhantom™ to your computer or shared network.
2) Open up a web browser and navigate to the http://myiphantom.com webpage.
3) The iPhantom™ will establish a connection to the Phantom Network.
4) Once connected, the MUST ACTIVATE icon will appear beside the "Connection" field under "Security".
5) Click the ACTIVATE button located next to the MUST ACTIVATE icon. This will take you through the activation process.
6) When the activation process is completed, you will be redirected back to the http://myiphantom.com webpage. Your iPhantom™ will then establish a secure connection to the Phantom Network.

Note: The http://myiphantom.com webpage is built into the iPhantom™ device.

A steady orange light on the front of the iPhantom™ indicates that DHCP has not completed. If your computer uses a static IP address, you must manually enter the Internet address settings into your iPhantom™ (see below). If your network uses DHCP (most common) or if you are unsure, please try the following:

1. Disconnect power from modem, iPhantom™, router (if applicable), and computer(s).

2. Power on devices in the following order:

If you use a static IP address to connect to the Internet, you will need to configure the iPhantom™ to use those static settings. With the iBoss™ connected, please do the following:

1. Log into the "myiPhantom.com" webpage. The http://myiPhantom.com webpage is built into the iPhantom™ device, so it is accessible even though the Internet is not.

2. Click on the "Configure" link located on the left side of the page.

3. From the drop-down menu under the "Connection Type" field, select "Static IP Address".

4. Enter in all of the appropriate static network setting values exactly as they appear in your computer or router. Then click "Save Settings". Note: These settings must match the exact settings of your computer or router.

5. Disconnect power from then iPhantom™ then reconnect power.

To maximize the bandwidth speed with your iPhantom™, the "MTU" (maximum transmission unit) setting on your computer should be set to 1300. The method for adjusting this setting varies depending on the operating system that is installed on your computer and/or networking equipment (routers etc.) that you are using. For Windows® PCs, there is a simple (currently free) program available called "TCP Optimizer" available at http://www.speedguide.net/downloads.php (no affiliation to Phantom Technologies LLC). Through this application you can adjust your MTU. Follow the steps below:

1. Download and run the program.

2. Under the "General Settings" tab, select "Optimal Settings" towards the bottom of the window.

3. Change the MTU value (default is 1500) to 1300 and click "Ok".

4. Reboot your computer.

5. Continue this procedure with all of the computers that use the iPhantom™.

The yellow iPhantom™ Ethernet cable is a standard Cat-5 Ethernet cable which can be purchased from an electronic store or ordered online here. The power supply is a 5-VDC, 1-Amp, Center Negative Power Supply which can be purchased online here.

You can view your subscription status and add time to your subscription by going to the myiPhantom.com webpage and clicking on the "Subscription" field link on the "Status" page. This will direct you to a page where you can check the status and update or modify your existing subscription.

No, your Internet connection will only work if the iPhantom™ is powered on, even if security has been disabled.

If you have firmware version 1.0.0.56 or below the IP address of the iPhantom™ is 169.254.220.220. Otherwise if your iPhantom has firmware version 1.0.0.57 and above the IP address of the iPhantom™ is 192.168.220.220. You can always access the page using the myiPhantom.com domain name which resolves to one of the IP addresses listed above.

To access your IPSEC VPN connection, you will need to enable the "IPSEC (VPN) Pass-through" feature located on the myiPhantom.com "Configuration" page under "Advanced Settings". This feature is only available in firmware versions 1.0.0.80 and above.

The iPhantom™ is compatible with DSL broadband. Many DSL providers use the PPPoE protocol. The current version of the iPhantom™ does not support PPPoE directly, so you will need to enable PPPoE inside of your DSL modem for the iPhantom™ to function properly. Most modern DSL modems have PPPoE abilities built-in. If PPPoE is not by default enabled in your modem, you will need to manually enable it. Follow the directions provided with your DSL modem to complete this process.

There are several EICAR test signatures available at www.eicar.org. These files are used to demonstrate functionality in antivirus products. The iPhantom Gateway Antivirus engine purposely does not block these signatures because they are used by many desktop antivirus products in their definition update process, and blocking them can cause these products not to function properly.

Some firewall appliances may block UDP traffic and/or certain ports. The iPhantom™ uses the UDP protocol to communicate with the Phantom Gateways. Please see your system administrator or firewall appliance manual for instructions on port forwarding or unblocking UDP traffic and/or ports.

Note: If you need to change the Incoming/Outgoing UDP ports that the iPhantom uses, please refer to the iPhantom™ Configuration manual here.

Please refer to the iBoss™ installation manual which was provided with your iBoss™ package or simply access it online here.

Before using your iBoss™ for the first time you must activate it:

1) Follow the installation manual to properly connect your iBoss™ to your computer or shared network.
2) Open up a web browser and navigate to the http://myiboss.com webpage.
3) The iBoss™ will establish a connection to the Phantom Network.
4) Once connected, the MUST ACTIVATE icon will appear beside the "Connection" field under "Security".
5) Click the ACTIVATE button located next to the MUST ACTIVATE icon. This will take you through the activation process.
6) When the activation process is completed, you will be redirected back to the http://myiboss.com webpage. Your iBoss™ will then establish a connection to the Phantom Network.

Note: The http://myiboss.com webpage is built into the iBoss™ device.

A steady orange light on the front of the iBoss™ indicates that DHCP has not completed. If your computer uses a static IP address, you must manually enter the Internet address settings into your iBoss™ (see below). If your network uses DHCP (most common) or if you are unsure, please try the following:

1. Disconnect power from modem, iBoss™, router (if applicable), and computer(s).

2. Power on devices in the following order:

If you use a static IP address to connect to the Internet, you will need to configure the iBoss#153; to use those static settings. With the iBoss™ connected, please do the following:

1. Log into the "myiBoss.com" webpage. The http://myiBoss.com webpage is built into the iBoss™ device, so it is accessible even though the Internet is not.

2. Click on the "Configure Internet Connection" link located on the iBoss™ Home page.

3. From the drop-down menu under the "Connection Type" field, select "Static IP Address".

4. Enter in all of the appropriate static network setting values from your computer or router. Then click "Save Settings". Note: These settings must match the exact settings of your computer or router.

5. Disconnect power from then iBoss™ then reconnect power.

The yellow iBoss™ Ethernet cable is a standard Cat-5 Ethernet cable which can be purchased from an electronic store or ordered online here. The power supply is a 5-VDC, 1-Amp, Center Negative Power Supply which can be purchased online here.

You can view your subscription status and add time to your subscription by going to the myiBoss.com webpage and clicking on the "Subscription" field link on the "Home" page. This will direct you to a page where you can check the status and update or modify your existing subscription.

No, your Internet connection will only work if the iBoss™ is powered on, even if it is not set to "Active" mode..

The IP address of the iBoss™ is 192.168.220.230. You can always access the page using the myiBoss.com domain name which resolves to one of the IP addresses listed above.

The iPhantom™ is compatible with DSL broadband. Many DSL providers use the PPPoE protocol. The current version of the iBoss™ does not support PPPoE directly, so you will need to enable PPPoE inside of your DSL modem for the iBoss™ to function properly. Most modern DSL modems have PPPoE abilities built-in. If PPPoE is not by default enabled in your modem, you will need to manually enable it. Follow the directions provided with your DSL modem to complete this process.